For some months a discussion has been raging on a LinkedIn group around the possibility of establishing an international data base to which organisations could refer if they wish to confirm the certification status of a company or agency re ISO standards.The data base would be set up using the International Aerospace Quality Group data… Read more »
Posts By: Jean White
QUALITY SYSTEM TRAINING: temporary employees
How do we manage quality system training for employees who are on site for short periods, perhaps only two or three hours or days? For example, many temporary employees are hired by the day from union halls. They will work in many different companies and environments. I helped to prepare a Pulp Handling Handbook for… Read more »
AS9104/1: CLARIFICATION
The following certification issues are being considered for clarification by AS Senior Document Representatives, following recent discussions by SDRs, CBs and representatives from industry: What is considered a single site? (e.g.; a company with three buildings located on three different streets). What is the definition of location? What is considered a ‘lost’ certification? Is… Read more »
QUALITY SYSTEM COSTS
One part of quality system costs can be monitored by introducing a tick box on the Purchase Order to track all items and services purchased for the quality system. Quality system purchases can be separated from stationery. toilet paper and pencils. This information will be useful for the Management Review of the quality system, which… Read more »
USER MANUALS
User publications are sometimes given short shrift in design development plans and processes. Consider the following carefully: how well does the author need to know the product? at which stage should the author(s) be brought into the design process? what does the reader (user) really need to know, as opposed to what the author thinks is a good… Read more »
QUALITY SYSTEM DEVELOPMENT: WHERE TO START?
AMERICAN SOCIETY FOR QUALITY GROUP (LINKEDIN) RECENT DISCUSSION: You are a Q.M taking on a new position. What are the first things that you would do in your new position? Jean’s comment “If you start with an internal audit you should discover how the quality system has been managed, and from that… Read more »
TRAINING RECORD
I.M. HAPPY COMPANY TRAINING RECORD Employee name: Stage 1: observation of technique Stage 2: carry out procedure under supervision Stage 3: carry out procedure unsupervised Stage 4: qualified to train others Training unit & stage Date completed Trainee Trainer (supervisor) … Read more »
DOCUMENTATION REQUIREMENTS (QUALITY RECORDS)
Before the task of maintaining document security becomes too overwhelming or shamefully neglected, it is prudent — and will save time and later frustration — to look at the number and nature of records involved. For ISO9001:2008 AND AS9100 quality system development, all documents included in the processes listed below are “quality records”. Contract,… Read more »
POLICY AND PROCEDURE WRITING
“If you think an apostrophe was one of the 12 disciples of Jesus, you will never work for me. If you think a semicolon is a regular colon with an identity crisis, I will not hire you.” Kyle Wiens, in Harvard Business Review. Are you: worried about writing the reports and correspondence required for your… Read more »
MORE THOUGHTS ON ISO9001:2015
The days are gone when expectations between customer and supplier could include a degree of ambiguity. The global, and yet most immediate, business environment is unforgiving of error which there is often insufficient time to correct before disaster strikes. Casual arrangements such as those expressed by Leonardo da Vinci trying to get work from… Read more »
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