Posts Categorized: ISO9001:2008

Creating a Master Document List (MDL) One of the main tasks in developing a formal quality system is to create an MDL that will record, in hard copy or electronically, all the documents involved — from contract review to final delivery of the product, with the revision status. It is never too early to establish… Read more »

How do we manage quality system training for employees who are on site for short periods, perhaps only two or three hours or days? For example, many temporary employees are hired by the day from union halls. They will work in many different companies and environments. I helped to prepare a Pulp Handling Handbook for… Read more »

One part of quality system costs can be monitored by introducing a tick box on the Purchase Order to track all items and services purchased for the quality system. Quality system purchases can be separated from stationery. toilet paper and pencils. This information will be useful for the Man­agement Review of the quality system, which… Read more »

User publications are sometimes given short shrift in design development plans and processes. Consider the following carefully: how well does the author need to know the product? at which stage should the author(s) be brought into the design process? what does the reader (user) really need to know, as opposed to what the author thinks is a good… Read more »

Before the task of maintaining document security becomes too overwhelming or shamefully neglected, it is prudent — and will save time and later frustration — to look at the number and nature of records involved. For ISO9001:2008 AND AS9100 quality system development, all documents included in the processes listed below are “quality records”.   Contract,… Read more »

  Training for ISO9001 – all employees The ISO9001 quality management standard: what does it mean for our business?  It means our commitment to: Coherent, connected processes Employee involvement Increased awareness of customer’s needs Fewer customer complaints Continuous improvement How can we meet the above objectives and the requirements of the standard? We can record… Read more »

What is a Quality Plan?  I am often asked this question – I offer the following: A quality plan is a document that specifies which procedures and associated resources shall be applied by whom and when to a specific project, product, process or contract requirement. “Procedures” can include quality assurance procedures such as Inspection and Test,… Read more »